We want you to love your art. Here’s our policy:
### 1. Return Window
- **14 days** from delivery date.
- Original artworks, prints, and framed items eligible.
### 2. Conditions
- Item must be unused, undamaged, in original packaging.
- Include proof of purchase.
- Custom commissions are **non-refundable**.
### 3. Process
1. Email returns@westernmastersart.com with:
- Order number
- Reason for return
- Photos of item & packaging
2. We’ll provide return label (you pay return shipping unless item is damaged/defective).
3. Refund issued within **7 business days** of receiving item.
### 4. Damaged or Defective Items
- Free return + full refund or replacement.
- Notify us within **48 hours** of delivery.
### 5. Non-Returnable
- Digital downloads
- Gift cards
- Clearance items
**Contact**: returns@westernmastersart.com
**Last updated:
We want you to love your art. Here’s our policy:
### 1. Return Window
- **14 days** from delivery date.
- Original artworks, prints, and framed items eligible.
### 2. Conditions
- Item must be unused, undamaged, in original packaging.
- Include proof of purchase.
- Custom commissions are **non-refundable**.
### 3. Process
1. Email returns@westernmastersart.com with:
- Order number
- Reason for return
- Photos of item & packaging
2. We’ll provide return label (you pay return shipping unless item is damaged/defective).
3. Refund issued within **7 business days** of receiving item.
### 4. Damaged or Defective Items
- Free return + full refund or replacement.
- Notify us within **48 hours** of delivery.
### 5. Non-Returnable
- Digital downloads
- Gift cards
- Clearance items
**Contact**: returns@westernmastersart.com
**Last updated:
